1. Who we are
FeedFlow CSS is a service of FeedFlow LLC. These terms apply to every sign-up for and every use of FeedFlow CSS.
FeedFlow LLC
1021 E Lincolnway, Suite 9789, Cheyenne, WY 82001, USA
EIN 35-2942368 · css-service@feed-flow.io
2. The service
FeedFlow CSS is a Comparison Shopping Service (CSS) within Google's CSS programme. After you sign up, we link the Google Merchant Center account(s) you provide to our CSS, so your Shopping ads enter the auction through FeedFlow CSS instead of Google Shopping. The CSS programme is available in the EEA, Switzerland and the United Kingdom.
Your Google Ads account, campaigns, bids, budgets and product data remain yours and are not changed by us. We do not manage your ads unless we agree on that separately.
3. Who it is for
FeedFlow CSS is intended exclusively for businesses acting in the course of their trade or profession. By signing up you confirm that you use the service for business purposes.
4. Formation and activation
The agreement is formed once your first payment through Whop has succeeded. You then enter your Merchant Center ID(s). We aim to set up the CSS connection within 24 hours of payment, provided we have received all required details and Google does not delay the connection. You will receive an email once the connection is live.
You warrant that you are authorised to link the Merchant Center account(s) you provide to a CSS and that your account complies with Google's policies.
5. No guaranteed results
An external CSS may provide a bid advantage in the Shopping auction (up to around 20% compared to Google's own CSS). This is a potential advantage, not a fixed discount. Your actual cost per click, positions, traffic, revenue and any savings depend on, among other things, the auction, your competitors, your bid strategy, your product data and Google's policies. We do not guarantee specific results or savings. There is no right to a refund because of disappointing advertising results.
6. Prices, payment and subscription
Prices are shown on the website and apply per month, excluding any applicable VAT. Payment and renewal are handled through Whop. Term, renewal and cancellation are set out in our subscription terms.
7. Availability and Google
The service depends on Google and the CSS programme. We are not liable for changes, outages, disapprovals or decisions by Google, such as the suspension of a Merchant Center account or changes to the CSS programme. If the CSS programme is (partly) discontinued, we may end the service going forward; prepaid, unused periods are then refunded pro rata.
8. Termination by us
We may suspend or end the service in case of abuse, non-payment, or when your account violates Google's policies.
9. Liability
Our total liability is limited to the amount you paid for the service in the three months before the event causing the damage. We are not liable for indirect or consequential damage, lost revenue or profit, or advertising costs. These limitations do not apply in case of intent or wilful recklessness, nor to the extent mandatory law provides otherwise.
10. Privacy
How we handle personal data is described in our privacy policy.
11. Changes
We may change these terms or our prices. Changes that are unfavourable to you will be announced by email at least 30 days in advance; you can cancel before the change takes effect.
12. Governing law
These terms and the agreement are governed by the laws of the State of Wyoming (United States), insofar as mandatory law allows. We try to resolve disputes together first; please contact us at css-service@feed-flow.io.